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    What we're seeing across hundreds of B2B teams.

    Field notes from the work we automate for B2B teams, in seven topics: how AI agents work, how the automation platforms compare, back-office automation, go-to-market automation, business process automation, AI adoption and AI search. Each topic page starts with a short definition and the articles to read first.

    Newest articles

    AI agents explained

    What an AI agent is, how it differs from traditional automation and robotic process automation (RPA), and where agents are worth using.

    All 11 articles

    Automation platforms compared

    Zapier, Make, n8n, Power Automate and the agent builders, compared on what they leave you to run.

    All 11 articles

    Back-office automation

    Guides to automating invoices, payroll, orders and documents, and to the exceptions that keep landing on a person.

    All 11 articles

    Go-to-market automation

    Lead enrichment, CRM upkeep and revenue operations routines, and what it takes to keep them running.

    All 10 articles

    Business process automation

    Examples of automated business processes, and the copy-paste work between apps that teams still do by hand.

    All 9 articles

    AI adoption

    Why AI rollouts stall, and how to choose between an agency, a consultant and your own team.

    All 9 articles

    How AI answers change the way buyers find companies, explained for business leaders who do not work in SEO.

    All 6 articles

    Stop being the middleman. Get an agent that does it for you.

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